The alliance administration may repeat the phrase “well-run council” endlessly, but residents know slogans do not fix services.
The Council’s own Q1, 2025/26 Performance Monitoring Report tells a sad story: housing dissatisfaction, complaints going unanswered, finances mismanaged, and environmental targets repeatedly delayed.
Despite attempts, resident housing satisfaction is still nowhere near where it needs to be, the work the council is carrying out needs to improve quickly to restore faith from their tenants. A truly “well-run council” would face the facts, improve repair times, and put tenants first.
The picture is just as troubling when it comes to complaints. The Council sets itself a target of responding to 90% on time but is managing only 74%. The most serious, Stage 2 complaints, sees this drop to a shocking 61%. Too many residents feel ignored.
Financial management also raises serious questions. The 2023/24 accounts remain unfinished, more than 12 months after year-end, raising serious questions about the Alliance’s stewardship. Timely investment that delivers tangible impacts on people’s lives is desperately required and exactly what a Labour administration would provide for the people of North West Leicestershire.
Cllr Simon Lambeth, Labour Lead for Corporate Governance and Finance said:
“Governance must be more than just slogans. Repeating “well-run council” will not restore public confidence. Transparency and delivery will. That means publishing accounts on time, admitting when targets are missed, and focusing on fixing problems rather than disguising them.”
Cllr John Legrys, Leader of the North West Leicestershire Labour Group added:
Residents deserve better than the current reality, but they also deserve to know that better is possible. A council that listens to tenants, respects complaints, spends money wisely, and leads on climate action is not a pipe dream. It is achievable with the right priorities and leadership.
